Kindly book at least 1 week in advance to secure your preferred date and time.

Submit an inquiry through our website or contact us directly with your event details, including date, time, location, and type of balloon arrangements needed. A non-refundable deposit of 50% is required to confirm your booking. This deposit will be deducted from your total fee. The remaining balance is due 2 days before the event date.

Payment can be made via Cash or Bank Transfer. Cancellations made more than 5 days before the event will receive a 100% refund of the total amount paid, minus the non-refundable deposit. Cancellations made within 4 days are non-refundable. If we must cancel due to unforeseen circumstances, you will receive a full refund, including the deposit.

Any changes to the event details must be communicated at least 4 days prior to the event. We will do our best to accommodate changes but cannot guarantee availability or pricing adjustments. Any additional services or changes requested on the day of the event will be subject to availability and may incur extra charges.

We will arrive 2 - 4 hours before the event start time for setup. Please ensure access to the venue is available. Please provide details on the setup area and any restrictions or requirements. Clients are responsible for any damage to the venue or equipment caused by guests. For safety reasons, balloons and installations must be handled with care. We are not liable for any injuries or damages resulting from mishandling. Any complaints or issues should be addressed within 2 days of the event to allow us to resolve them promptly. We value your feedback and strive to improve our services. Please share your experience with us.
Thank you for your consideration; Now Let's Elevate Every Occasion Together!